Strengthening the Invesco brand in Australia

Comms | media | web design | marketing
Writing & editing
Media management
Communications strategy
Stakeholder communications
Web Design
Sales & product support

Communications - investments

Strengthening the Invesco brand in Australia
Delivering integrated, innovative investment comms, media & content Invesco Australia and its clients.

Client

Invesco Australia

Released

March 16, 2018
Mar 16, 2018

Timeframe

24 months

Project Type

Comms | media | web design | marketing

Technology

Office suite Wordpress Meltwater media
Communications - investments

Overview

We developed an integrated communications, marketing, digital and media platform to lead and support the business - fostering high quality, innovative communications and marketing, solid media relationships, a viable content strategy, brand stability, and an enhanced digital presence founded on a global web presence.
Invesco is a signifcant presence in the global asset management market with more than U$2 trillion of assets under management currently, worldwide. Invesco required a revamped communications, media and marketing platform to support and lead the business in Australia and abroad as required.
Invesco Senior Secured Income Fund
Invesco Senior Secured Income Fund
Invesco Global Real Estate Fund
Invesco Global Real Estate Fund
Communications - investments

The Challenge

Invesco's institutional and adviser clients required full visibility and maximum information and insights about Invesco, its products, and its investment personnel. Invesco Australia's staff volatility and product lineup changes at the time made it more difficult for clients to gain confidence in the brand. This limited the growth of assets under management and dampened Invesco's brand presence in the Australian market among institutions and advisers (B2B).
Invcesco Australia's communications, media and digital platform needed to be strengthened and enhanced to effectively support growth in sales, investments, and investment product globally. This required deep expertise in investment communications, global product, comms and content strategy, media, brand, and digital.
Communications - investments

The Solution

We developed a full stack platform for existing and new media relationships & engagement. We used a research-backed, data-driven approach. We developed strategic comms through audience- and channel-specific tactics. We applied a focused engagement & targeted communictions and media approach - tailored for internal and external communications strategies. We collaborated in delivery and execution accross platforms - and led in reporting, analysis, thought leadership, campaign management, investor relations, and strategy.

Office suite Wordpress Meltwater media

The user experience mirrored the strategic, thoughtful and class-leading approach to building the comms-media-platform. We integrated our experience with that of key stakeholders in the project (e.g. in sales and product).

Communications - investments

Communications - investments

Performance Results

Building a digital communications and content platform for Invesco Australia expanded the organisation's reach while maintaining its commitment to dedicated, high quality client service. Client sales and mandate increased significantly, clients reported greater confidence in Invesco's investment decisions and their communications, and Invesco's brand recognition in Australia grew strongly.
Engagement
Engagement

Increase in international orders

100%
100%
100%
Customer Satisfaction
Customer Satisfaction

Confidence in custom configurations

50%
50%
50%
Digital Impact
Digital Impact

Increase in average order value

10%
10%
10%

Communications - investments

Final thoughts

The Invesco communications, media and digital strategy was well conceived and executed. From investment content, to marketing campaign, to client communications, to media - building the platform demonstrates how integrated, high quality and relevant communications can overcome initial challenges in brand, client satisfaction, product and sales.

Communications - investments

Credits

Credits

James Williamson
Invesco Australia
Communications Manager
Marketing, Sales, Compliance, Investment teams

Communications - investments

Credits

James Williamson
Invesco Australia
Communications Manager
Marketing, Sales, Compliance, Investment teams
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We transform brands.
Your success is next.

Start your project now by booking a one-on-one consultation.

Meet the partners who are part of our success story
Team working in an office watching at a presentation

We transform brands.
Your success is next.

Start your project now by booking a one-on-one consultation.

Meet the partners who are part of our success story
Team working in an office watching at a presentation